Why Per-Device Rate Limits Is Important To Ensure A Great User Experience

We recommend setting per-device rate limits on your network, as this helps prevent a single device from dominating the available bandwidth and negatively impacting the overall service. For most general users, limits as low as 25 Mbps download and 10 Mbps upload are usually more than enough for typical activities like browsing, streaming, video calls, and file sharing.

When a single device consumes excessive bandwidth—such as during a large upload—it can saturate a 5G circuit. This can significantly increase the circuit's latency, causing our system’s health checks to temporarily take that circuit out of service to allow it to recover. While this process protects the system, it creates a knock-on effect by shifting the load onto the remaining circuits. This, in turn, can increase overall latency, impacting the reliability of bonded connections that are critical for latency-sensitive services like voice calls, video conferencing, and VPNs.

Users tend to prefer a low-latency, reliable experience over raw high-speed performance with potential instability. A stable, well-balanced connection ensures smooth operation for all users and applications, particularly for services that depend on consistency.

By setting reasonable rate limits, you can maintain a balanced network that provides everyone with a dependable connection. If you’re unsure what limits would work best for your setup, we’d be happy to help recommend appropriate settings based on your available bandwidth and specific requirements. This approach ensures a smooth and reliable experience for all.

Please contact our support team if you would like further guidance on client rate limiting.